Customers who purchased products from FlowCAD and have a valid maintenance contract have access to software updates and technical support. You can call our hotline and ask questions on how to operate the products and if you find a bug, you can report the bug as well to receive a software update. To explain the functionality of the tools our application engineers can make an individual web session with Fastviewer. Or we can share application notes and short video tutorials with you.
support@FlowCAD.de
T +49 89 45637-777
support@FlowCAD.pl
T +48 58 727 90 90
If you work with the Windows operating system, you can use the Internet to allow our support staff to take a remote look at your screen. You load an .EXE file from Fastviewer onto your computer and you can start a private session with our technical experts. The session number can be obtained by telephone from our support staff. For customers under maintenance this service is free of charge.
» Download Client Fastviewer.exeTechnical support is available free of charge for customers with a valid maintenance contract with FlowCAD.
Application notes are pdf documents, where experts from FlowCAD describe a detailed solution. This might be for settings in the tool or how to solve a technical challenge with the tools. Please click on the link below to get to our download page, where we offer you all free application notes. If you talk to our hotline, we might have some more application notes for customers with valid maintenance contract only.
» Application NotesDepending on the product or the manufacturer of the software, various license options are available for individual requirements. A fundamental decision must be made between renting and purchasing the software.
» License information and explanationsTime after time companies inquire with FlowCAD about service providers who can assist with a special project or overcapacity and who are familiar with OrCAD / Allegro tools. The list of recommended service providers only includes companies that can prove their qualification through verified customer references. Please note: the requirements are different and you should always make up your own mind whether the external service provider is suitable for the tasks at hand.
» List of Recommended Service ProvidersFlowCAD is often asked which books about PCB layout or signal integrity are recommended. We have listed here some books that our application engineers have read themselves and whose content we subjectively consider to be useful. This list is not exhaustive and FlowCAD has no commercial use for these book recommendations. If authors think that their books should be included here, please send us a preview copy. We will read and include it here if necessary.