If you work with the Windows operating system, you can use the online Internet allow our support staff to take a look at your screen. You load an .EXE file from Fastviewer onto your computer and you can start a private session. The session number can be obtained by telephone from our support staff. In this way, you do not have to describe your problem on phone, you can work with the FlowCAD support efficiently and quickly on solution. For customers under maintenance this service is free of charge.
After the successful download please start the program Fastviewer.exe. Please enter the 6-digit session ID that FlowCAD Support will tell you by phone, then click on "Start Session".